How do I track my order?
Order Tracking Guide
At BLT Direct, we understand the excitement of receiving your new purchase and the importance of being able to track your order. To make this process as simple, user-friendly, and informative as possible, we have designed a seamless order tracking system that keeps you updated every step of the way.
Step 1: Obtain your tracking number
Upon placing your order, you will receive an order confirmation email that includes a tracking number assigned to your package. Make sure to save this number as it will be necessary for tracking your order's progress.
Step 2: Choose your tracking method
With your tracking number ready, choose one of the following methods to track your order:
- Via Email: Simply click on the tracking link provided in the order confirmation email, and it will redirect you to the courier's website, where you'll find detailed information about your package's journey.
- Via Courier Website: To track your order directly on the courier's website, use the following links for the respective courier services:
Depending on your delivery method, head to the relevant website and input your tracking number in the designated search field.
- Via SMS: Some courier services offer SMS updates. If you provided your mobile number during the ordering process, you might receive delivery updates via text messages.
Step 3: Check the delivery status
With your chosen tracking method, you can see the real-time location of your package and the estimated delivery date. Our delivery timelines are as follows:
- Standard Shipping: 2-4 working days
- Fast Shipping: 1-2 working days
Please note that these timelines are based on when your package leaves our warehouse, not necessarily when you place your order.
Need assistance or want to modify your delivery options?
If you experience any confusion or would like to change your delivery options, we're here to help. Reach out to our Customer Support team:
- Email: customerservices@bltdirect.com
- Phone: 01473 716418, option 2
Our team is ready to assist with any inquiries or concerns you may have regarding your order tracking or delivery process.
